C. Thomas Nulty
C. Thomas (Thom) Nulty is a principal in the consulting firm Finding The Better Way. The firm’s mission is to find the better way of doing almost anything through knowledge, dedicated effort and desire.
Mr. Nulty has more than 40 years of experience in the travel industry. He is has most recently been Senior Vice President of the Preferred Hotel Group and was Executive Vice President - Marketing for Aloha Airlines after being President and Chief Operating Officer of Navigant International (NASDAQ: FLYR). During his nearly four years as president, of Navigant it grew to be the second largest travel management company in North America where it's 6,000 employees handled over $6 billion in travel arrangements annually for their clients. The company also grew to have global operations in 19 countries. During his tenure, the company was named to the Forbes “Best Small Companies” list for two consecutive years, and shareholder value increased by an average of 25% per year. The company was sold to Carlson Travel. Prior to joining Navigant, Mr. Nulty was President of Associated Travel, a large regional travel management company known for its industry leading technology. Associated was purchased by Navigant in 1997.
Mr. Nulty began his career with American Airlines where he spent 14 years holding various staff, line and executive positions. He was then senior vice president of marketing for Carlson Travel at their corporate headquarters. He then joined Continental Airlines as Vice President and General Sales Manager. Following his retirement from Navigant, he served as a Partner at the Corporate Solutions Group and an Associate Partner at the Seabury Group where they specialize in investment banking and advisory services. Mr. Nulty also served in the U.S. Army as an artillery officer, public information officer and general’s aide, achieving the rank of captain prior to his discharge.
Mr. Nulty is recognized as an expert in the travel industry and is frequently quoted in major news publications, including The Wall Street Journal, USA Today, The Los Angeles Times, Investor’s Business Daily and The New York Times where he has been quoted several thousand times. He has been a regular guest on CNN appearing several hundred times to discuss all facets of the travel industry. He has appeared several times as a guest on NBC’s Today Show to discuss the travel industry, airline labor issues, and AQUA, Navigant’s innovative, cost-savings computer software program that he helped develop while at Associated Travel. He has also appeared as a guest on ABC Evening News and on Fox News Network.
Mr. Nulty is a sought after public speaker. He has addressed groups at the National Business Travel Association convention, the Association of Corporate Travel Executives convention. the Hotel Electronic Distribution Network Association and the Lufthansa City Center Global Assembly among others. He is known for his high energy, motivational, straight talking style. He has also served as a guest lecturer for graduate and undergraduate students at Michigan State University, UCLA, University of Hawaii and Embry-Riddle.
He has served as a director on several boards, including the Hawaii Convention and Visitors Bureau, SideStep, a powerful internet travel search engine (sold to Kayak), The Preferred Hotel Group and Radius, the global travel company.
Mr. Nulty is active in his community. He has served as a trustee of the Orange County Museum of Art, in California and as a member of the Dean’s Advisory Board for the Graduate School of Business at the University of California at Irvine. He was instrumental in developing the Breast Cancer Awareness and Education program at Navigant. He is especially proud that this effort encouraged other travel industry companies and organizations to join in the crusade.
Mr. Nulty attended the University of Utah where he received an athletic scholarship and studied economics and business administration. He reside in Southern California.
Finding The Better Way is a privately owned consulting firm based in California. The firm’s focus is to give travel industry companies and their clients an advantage using the leverage that can be gained by challenging the status quo using process improvement techniques based on knowledge, dedicated effort and desire.